Online selling is taking over the country. And delivery services are following suit.
The retail sector is expanding from 7.5 percent to 10 percent this year. The spike in the online retail industry shows a shift in consumer sentiment, with many of them seeing online purchases as more convenient, especially in traffic-plagued Metro Manila.
Anything. From food, gadgets, and anything in between has to be delivered at the doorsteps – FAST. That’s what our economy has become. Consumers want their products in a snap, which has become the edge of many courier companies nowadays.
In a report, the revenue from online selling in the Philippines is expected to experience a 7.9% increase this year, which can reach up to 74 Billion Peso in 2024.
With online selling sites popping up in almost every corner of the internet, it’s sometimes hard to keep up, especially when you’re just starting in this line of business.
It’s getting more and more competitive.
Customers are hungry to shop online, and they want better services. If you can’t keep up, you’ll just be another unnoticed store buried down the results page.
So how can you rise above all these adversities? Choose the right delivery partner.
Aside from competitive pricing, product quality, or customer service, your delivery method and service can also significantly drive your sales. People want their products on-demand, on that same day, or several hours after the actual purchase. If you can do that, you can immediately bring your shop to the top.
See the connection?
Startup businesses, or any business for this matter, need to gain as many good reviews as possible. And the quality of delivery services plays a vital role in the marketing and public relations aspect.
Plus, there are hundreds of benefits when you have a reliable delivery partner for your online business. One, it’s much easier to reach customers. Two, you can build a good relationship with them. Three, you become their go-to person for last-minute shopping needs. Four, it increases customer retention. Five, millennials will love your service as they are the major market for on-demand delivery.
Benefits. Advantage. Edge.
Needless to say, your choice of delivery partner can rocket-launch your e-commerce business into greater heights. But your business journey won’t just stop there.
The real problem lies in the selection process. What exactly should you be looking for? What’s a good courier service provider looks like? What are the red flags?
Here are some tips that can help you find the right delivery service provider for your business.
- Fresh Doesn’t Mean Unreliable
You know what they say, a long-time relationship doesn’t guarantee true love. Your partner for 10 years can still leave you anytime. True love lies in commitment, reliability, and consistency.
So you have to keep your doors open. When things go sideways, it’s important to have a backup plan or try new services. Try a new delivery partner until you find the right one.
- Always Expect the Unexpected
In the world of e-commerce, nothing is really stable. The market is unpredictable. What’s trendy today might not be tomorrow, and what’s trendy decades ago might resurface again.
Your best defense is your flexibility. There should always be a Plan B, a contingency to your system. When all else fails, it’s good to know that someone has your back. And your delivery partner should acknowledge that.
- Less Hassle. More Time.
The days of traditional courier services are over. Tech-based solutions are taking over the world, and your business should be able to adapt. You don’t have to go to courier outlets just to hand over your package. Those days are long gone.
You just need your phone to get someone to pick up your delivery. Because the whole point of getting a delivery partner is to save money and time.
- Scaling Up Your Business
Pick the one that can scale up your business. If you plan to scale your business after several years, or even just a few months, get a delivery partner that can match your pace.
The right one will be able to handle multiple stops, additional requests, and special services. Your partner should support your plans all throughout and offer several options on how you can expand your business further.
- Excellent Customer Service
No business is perfect. You’ll face some problems and setbacks along the way, but a good delivery partner should be able to back you up and control the situation.
When something, the delivery partner should handle it right away. There should be excellent customer service in place, always ready to answer your queries in times of emergency. You can also check protocols and standard procedures to make sure that your business is in good hands.
Choosing your delivery partner means investing your money, and it’s going to be a big step for your growth. Needless to say, your choice of a delivery partner can make or break your operations.
On the other hand, choosing the right one can bring your business to greater heights.
In a fast-paced world of business, where time is always of the essence, it surely wouldn’t hurt to have a partner you can rely on and make sure you’re able to accomplish your goals.
Fortunately, you have to look no further!
GoCab is here to take all your worries away. If you have a startup, medium-sized, or even a company that requires shipment of products, you can rely on us to be your official delivery partner. Leave us a message so can talk more about your business needs.